Jennifer Oosterlaken
Professional Experience
2007-Present
Homes & Land Magazine, Quality Leads Publishing • St. Catharines, ON
Graphic Designer/Creative Director
• Oversaw the meticulous formatting of advertisements for a weekly 30-48 page magazine, managing this process across four publications with precision and consistency
• Managed daily correspondence by promptly addressing emails, handling phone inquiries, and maintaining regular client interactions
• Conducted client meetings to conceptualize ad backgrounds for our Niagara publication, facilitating training sessions to acquaint clients with our online portal
• Basic troubleshooting of Mac computers/identifying work flow issues, devising/implementing improvements
• Instrumental in launching 2 publications
• Managed a work from home environment since March 2022
2015-Present
Freelance Graphic Designer
• Crafted diverse visual assets including logos, business cards, posters, and foundational website designs to meet client specifications
2017-2021
Tuscany Concrete by Design
Concrete Artist
• Conceptualized, designed, and handcrafted concrete coasters and candle holders
• Pioneered the development of production processes, ensuring quality and efficiency in manufacturing
• Showcased creations at prominent local art shows and galleries
2003-2007
Diamond Farm Book Publishers • Brighton, ON
Graphic Designer
• Designed marketing materials for book sales, overseeing direct-to-customer mailings and crafting magazine advertisements
• Collaborated with press operators to meticulously prepare printing plates, ensuring seamless in-house printing operations
2002
Cat Creative • Toronto, ON
Graphic Designer Co-op Student
• Designed logo and stationary package for luxury rafting company and RBC risk management
Summer 2000 & 2001
Octopus Design • Cobourg, ON
Graphic Designer
• Various film posters and brand standards manuals
Post Secondary Education
1998-2002 Durham College
3 Year Graphic Design Diploma
1997-1998 Humber College
1 Year Design Foundations Certificate
Community Engagement
• Collaborated as a key member of the planning committee for a successful bowling fundraiser supporting RMHC & Wigs for Kids
• Designed and developed all marketing materials, including logo, postcards, and effective signage
• Volunteer graphic designer for the Lincoln Lions Club since 2021
Skills and Assets
• Proficient in Adobe CS including Photoshop, Illustrator & InDesign
• Exceptional time management skills, adept at meeting tight deadlines while handling a diverse client base of over 120 individuals, demonstrating both independent work and collaborative team efforts
• Exemplary customer service skills, ensuring client satisfaction and fostering strong relationships
• Quick adaptability to learning new programs and skills, whether in group settings or autonomously
• A keen eye for detail, swiftly identifying errors and maintaining high-quality work standards
• Fundamental knowledge of HTML
• Ability to manage a team and ensure deadlines are met
• Positive and proactive attitude, fostering a productive and encouraging work environment
• Ability to identify challenges and devise effective solutions
• Creative
• Passionate about ethically created products, dedicated to promoting sustainable and socially responsible initiatives
• Community focused